Frequently Asked Questions

Everything you need to know about shopping with us.

What are your standard shipping times?

Orders are typically processed within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location within the continental United States.

How do I return an item?

We offer a 30-day return policy for most items. Simply visit our Returns Center, enter your order number and email address, and follow the instructions to print a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support digital wallets like PayPal, Apple Pay, and Google Pay for a faster checkout.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey directly on the carrier's website.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

What should I do if my item arrives damaged?

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged. Send a photo of the damage to our support team, and we will arrange a replacement at no extra cost.